Shipping & Returns Policy
Shipping
BLC Aesthetics ships products Australia-wide.
Orders are typically processed within 1–3 business days. Delivery timeframes may vary depending on your location and shipping provider.
Once your order has been dispatched, tracking information will be provided where available.
While we aim to ensure prompt delivery, BLC Aesthetics is not responsible for delays caused by shipping carriers, weather events, public holidays or circumstances beyond our control.
Incorrect Shipping Information
Please ensure all shipping information is accurate when placing your order.
BLC Aesthetics is not responsible for delays, lost parcels or additional costs resulting from incorrect shipping details provided by customers.
Returns & Refunds
Due to hygiene and safety requirements, we are unable to accept returns for change of mind on opened, used or damaged products.
If you receive a product that is faulty, damaged or incorrect, please contact us within 7 days of receiving your order.
To request a return, please email us with:
Your order number
A description of the issue
Supporting photographs where applicable
Faulty or Damaged Products
Where a product is confirmed to be faulty, damaged or supplied incorrectly, BLC Aesthetics will provide a replacement, store credit or refund in accordance with Australian Consumer Law.
Refund Processing
Approved refunds will be processed to the original payment method used during purchase.
Processing times may vary depending on your financial institution.
Contact Us
For any shipping or returns enquiries, please contact:
BLC Aesthetics
Email: info@blcaesthetics.com.au
Phone: 0402 017 910